Terms of Service
OVERVIEW
This website is operated by Twistbug. Throughout the site, the terms “we”, “us” and “our” refer to Twistbug.
By accessing our website or purchasing from us, you agree to be bound by these Terms of Service (“Terms”), including any additional policies referenced herein.
If you do not agree to these Terms, you may not access the website or use our services.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.
1. Online Store Terms
By using this site, you confirm that you are at least the age of majority in your jurisdiction, or that you have given consent for a minor dependent to use this site.
You agree not to use our products or services for any unlawful or unauthorized purpose.
You must not transmit viruses, malware, or any destructive code.
Violation of these Terms may result in termination of your access to our services.
2. General Conditions
We reserve the right to refuse service to anyone at any time.
Your content (excluding payment information) may be transferred across networks. Payment information is always encrypted.
You may not reproduce, duplicate, copy, sell, or exploit any part of the service without written permission.
3. Accuracy of Information
We do not guarantee that all information on this site is accurate, complete, or current.
Content is provided for general information only and should not be relied upon without verification.
4. Modifications to Services and Prices
Prices and services may change at any time without notice.
We reserve the right to modify or discontinue any part of the service without liability.
5. Products or Services
Products are available exclusively online and may have limited quantities.
All Twistbug products are made to order, and production begins shortly after payment is confirmed. For this reason, cancellations or changes may not be possible once an order has been placed.
We make every effort to display products accurately, but cannot guarantee color accuracy across devices.
All products are subject to our Refund Policy.
We reserve the right to limit sales by region, customer, or order.
6. Billing & Account Information
We reserve the right to refuse or cancel orders at our discretion.
You agree to provide accurate and complete billing and account information.
Orders suspected of fraud, resale, or abuse may be restricted or canceled.
7. Third-Party Tools & Services
We may provide access to third-party tools “as is” without warranties.
We are not responsible for third-party tools or services.
8. Third-Party Links
We are not responsible for third-party websites linked on our site.
9. User Submissions & Feedback
Any feedback or submissions you send may be used by us without restriction.
You agree not to submit unlawful, misleading, or offensive content.
10. Personal Information
Your personal information is handled according to our Privacy Policy.
11. Errors & Inaccuracies
We reserve the right to correct any errors, inaccuracies, or omissions and to update information at any time without prior notice, including after an order has been placed.
12. Prohibited Uses
You may not use the site or its content:
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For unlawful purposes
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To violate laws or regulations
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To infringe intellectual property rights
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To distribute malware or harmful code
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To harass, abuse, or discriminate against others
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To interfere with the security or operation of the website
13. Disclaimer of Warranties
The website, products, and services are provided "as is" and "as available" without warranties of any kind, either express or implied.
14. Limitation of Liability
To the fullest extent permitted by law, Twistbug shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from the use of our products, services, or website.
Nothing in these Terms excludes or limits liability where such exclusion would be unlawful.
Nothing in these Terms limits your statutory rights under applicable consumer protection laws.
15. Indemnification
You agree to indemnify and hold harmless Twistbug from any claim or demand arising from your breach of these Terms or your violation of any law or third-party rights.
16. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions shall remain in effect.
17. Termination
We may terminate or suspend access to our services immediately if you violate these Terms.
18. Entire Agreement
These Terms constitute the entire agreement between you and Twistbug regarding the use of our website and services.
19. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Greece.
20. Changes to Terms
We reserve the right to update, modify, or replace these Terms at any time.
Changes become effective immediately upon posting to this page. Continued use of the website following any changes constitutes acceptance of those changes.
21. Contact Information
If you have any questions regarding these Terms or your order, please contact us:
Email: studio@twistbug.com
Website: twistbug.com
